Your Sydney address while you travel
Use it for your bank card, TFN, super and Medicare letters. We let you know the moment mail arrives, scan your letters so you can read them on your phone, and keep the originals safe.
- Email alert for every item
- Letters scanned to your account
- Collect in Sydney or we forward it
Choose your plan
- Fixed Sydney address
- Email alert when mail arrives
- Letters scanned to your account
- Collect in Sydney or we forward it
- Fixed Sydney address
- Email alert when mail arrives
- Letters scanned to your account
- Collect in Sydney or we forward it
Pay securely online. Your account is created at checkout and your address arrives by email straight away.
How it works
- 1Pick a planPay online. Your account is made at checkout.
- 2Get your addressYour mailbox number and address arrive by email straight away.
- 3Use it everywhereBank, TFN, tax, super, Medicare and any other letters.
- 4Read or collectWe email you when mail lands. Read scans online, collect, or we forward it.
What we open
- Letters only, so you can read them online
- Only if scanning is on in your settings. It is on by default and you can switch it off any time
- TFN letters are never emailed. You view them securely when you log in
What we never open
- Bank cards and credit cards
- Cards and anything with bank or card details
- Parcels
These stay sealed until you collect them or we forward them.
Where to collect
Our office in the Sydney CBD. You get the full address when you join
Monday to Friday, 9.30am to 4.30pm
Bring photo ID.
When it ends
After 6 or 12 months your mailbox goes on hold. The address stops working and any mail is returned to the sender. Renew any time to switch it back on.
Who can use it
Travellers in Australia on a working holiday or tourist visa, for personal mail. Not for business use.
Frequently asked questions
How much is a TAW Mailbox?
6 months is $149 and 12 months is $199, including GST.
Can I use the TAW Mailbox for my TFN?
Yes. Use your mailbox address when you apply for your Tax File Number. We email you when it arrives and you can view the scan securely when you log in.
Will you open my mail?
Only letters, and only if scanning is turned on in your settings. We never open cards, bank cards or parcels.
What happens when my mailbox ends?
It goes on hold. The address stops working, mail alerts stop, and any mail on file is returned to the original sender. Renew to switch it back on.
How do I close my mailbox?
Log in and go to Close my mailbox. You can ask us to forward any mail we still hold, or we return it to sender.
When can I collect mail?
Monday to Friday, 9.30am to 4.30pm, at our office in the Sydney CBD. The full address is in your welcome email and in your mailbox. Bring photo ID.